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> IC 2012 Running Slow

IronKevin
post Jun 5 2012, 10:18 AM
Post #21


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Hello all,

A while ago I sent you a Graphics performance check list but haven’t heard back from most of you. R&D is especially interested in the results of steps 12 of that check list, the HOOPS Visualize Graphics Card Validator (I’ve copied the steps below). Please run this test and send the results back to me at support@ironcad.com


1. Run the HOOPS Visualize Graphics Card Validator:
a. Download and install the HOOPS Visualize Graphics Card Validator: ftp://ironcad.us/HOOPS_GFX_ValidationTool.zip
b. Run each .exe, there should be one for DX9, OpenGL and OpenGL2.
c. Send the resulting .txt files to support@ironcad.com.
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IronKevin
post Jun 6 2012, 03:22 PM
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I have found a solution that fixes the slow graphics performance problem on some PCs running IronCAD 2012.

On a number of PCs there have been extra Display Adapters installed that are interfering with HOOPS (IronCAD's real-time graphics engine).

To check your PC:

1. Go to the Windows Device Manager, this is typically found in the Control Panel, sometimes under System depending on how your Control Panel is setup.

2. Expand the Display Adapter item.

3. If you notice any listing there other that your graphics card, that could be the problem.

So far these are the three offending drivers I have found installed on various PCs:
LogMeIn Driver
ConfigMgr Remote Control Driver
Mirage Driver

I have found that uninstalling these other drivers has fixed the performance problem in about 60% of the cases I've found so far. Just right-click them to uninstall them. I think they are drivers from free screen-sharing programs.
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scoelho
post Jun 13 2012, 10:47 AM
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QUOTE(IronKevin @ Jun 6 2012, 03:22 PM)
I have found a solution that fixes the slow graphics performance problem on some PCs running IronCAD 2012.

On a number of PCs there have been extra Display Adapters installed that are interfering with HOOPS (IronCAD's real-time graphics engine).

To check your PC:

1. Go to the Windows Device Manager, this is typically found in the Control Panel, sometimes under System depending on how your Control Panel is setup.

2. Expand the Display Adapter item.

3.  If you notice any listing there other that your graphics card, that could be the problem.

So far these are the three offending drivers I have found installed on various PCs:
LogMeIn Driver
ConfigMgr Remote Control Driver
Mirage Driver

I have found that uninstalling these other drivers has fixed the performance problem in about 60% of the cases I've found so far.  Just right-click them to uninstall them.  I think they are drivers from free screen-sharing programs.
*



After I uninstalled these remote drivers all my problems seem to have gone away. IronCAD 2012 is running great now. Thanks again Kevin
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tlehnhaeuser
post Jun 13 2012, 02:36 PM
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Kev
Cant run the DX test becuase apparently missign a file.
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IronKevin
post Jun 13 2012, 02:56 PM
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We'll have to research that error.
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Bill C
post Jun 14 2012, 08:58 AM
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Tom,
Have you tried the steps outlined in the following article?

http://pcsupport.about.com/od/findbyerrorm...ssing-error.htm
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IronKevin
post Jun 14 2012, 09:26 AM
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Tom,

Step 2 in the above list (reinstalling DirectX) fixed this error on one of my PCs.
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tlehnhaeuser
post Jun 14 2012, 11:32 AM
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QUOTE(Bill C @ Jun 14 2012, 08:58 AM)
Tom,
Have you tried the steps outlined in the following article?

http://pcsupport.about.com/od/findbyerrorm...ssing-error.htm
*




Step 2 fixed the issue.
BTW, IC 2012 PU2 seems to be running better in DirectX mode. I'll keep you posted if it starts to degrade.

tx
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